How can I return or exchange an item?

Purchases made on a wholesale account are final. Only defective merchandise may be returned for exchange or credit. We must be notified in writing within 5 business days of receiving your order for any damage claims, shortages or miss-shipped items. After said time, your rights to a credit or exchange have been waived. We carefully pack and ship all garments and are not responsible for any damage caused by any delivery companies. Returns will only be accepted after a written request is submitted and approved via email. Absolutely no returns accepted for sale or outlet merchandise. All merchandise received will be inspected for wear, use and damage. Items must be returned in original condition and include all tags and labels attached.  Items must be in new condition ONLY and be unworn, unsoiled, undamaged, unaltered,unwashed and fragrance-free. We will not accept C.O.D. for deliveries.

Please send your pre-paid package to: 

SWAKdesigns
Attn: Wholesale Returns
21218 Vanowen Street
Canoga Park, CA 91303

Please be advised that you will be responsible for any return shipping costs. Shipping and handling for returns are non-refundable, except in instances where wrong or defective merchandise has been shipped to you. Store Credits are processed within 30 days of when item(s) are received. Store Credit is given for the price indicated on the original receipt. Store Credits can be used on future orders up to a year from issued. 

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